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TERMS OF SERVICE

St Paul MN Moving Boxes
Delivery Policy

Make your move easy
 

If your moving boxes or moving supplies are not delivered on-time, you can keep your boxes and receive a full refund of your purchase price. This guarantee is subject to the following conditions:

Lost Delivery

If your order is considered "lost" or delivered to the wrong location without correction, your credit card will be credited the full order amount, including all shipping charges. Please check PayPal and Google Checkout Shipping address prior to using either method for checkout. Orders delivered to the wrong address due to improper "Ship to" address import from PayPal or Google Checkout are not considered "lost" and will not be entitled to refunds.

Incorrect Address

Orders delivered to the wrong address due to improper "Ship to" address import from PayPal, Google Checkout or error on the part of the customer are not considered "lost" and will not be entitled to refunds. We will make all efforts to retrieve item(s) purchased and item(s) received at our warehouse are subject to a refund less a 15% restocking fee and all carrier charges which may include, but are not limited to shipping fee(s), address correction fee(s) ($11 per item) and re-route fee(s) ($11 per item).

Order Cancellation

Orders canceled prior to shipment will be issued a full refund. Orders canceled after item(s) have left are warehouse will be refunded less a 15% restocking fee and an $11 per item re-routing fee charged by our carrier. Orders canceled due to delivery to the wrong address because of improper "Ship to" address import from PayPal, Google Checkout or error on the part of the customer are not considered "lost" and will not be entitled to refunds. We will make all efforts to retrieve item(s) purchased and item(s) received at our warehouse are subject to a refund less a 15% restocking fee and all carrier charges which may include, but are not limited to shipping fee(s), address correction fee(s) ($11 per item) and re-route fee(s) ($11 per item). Orders canceled due to mail forwarding will receive a refund once item(s) arrive at our warehouse less a 15% restocking fee and all shipping fees.

Delivery Refusal

If you refuse delivery of an order arriving within (3) three days of your expected delivery date your account will be credited once the packages are returned and received at our warehouse less applicable delivery charges to and from your destination. Please note that our shipper charges $11 per package for refusals. Such fees will be deducted from your purchase prior to credit to your credit card, Google Checkout or PayPal account.

Delivery Routing and Rerouting

We may accept a request to reroute a shipment subject to the following conditions:

Note: Shipments may be made available as hold for pickup or be returned to the sender. Fees may apply

UPS will determine the routing of all shipments, including the mode of transportation used, and may use air transportation, ground transportation or any combination thereof in providing delivery services. UPS reserve the right to divert any shipment (including use of other carriers) in order to facilitate delivery.